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Customer Journey
Mapping Your Customer’s Website Journey

In a previous post we talk about Wireframing for Websites in which we mention the use of a flow diagram to map out how a customer will walk through a website. I am going to focus on this flow diagram process which allows you to detail...

Wireframing for Websites

Firstly, what on earth are 'wireframes' and why is it one word? A wireframe, in web-development vernacular, is a visual guide that suggests, not dictates, the general structure and content required of the intended website and the navigational relationship between the various pages. It's basically a...

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